Effective Date: April 14, 2025

At Jacobi Music (“we,” “our,” or “us”), we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you interact with our website, services, or products. By accessing or using our website, you agree to the practices described in this policy. If you do not agree with this Privacy Policy, please refrain from using our services.

1. Information We Collect

We collect various types of information to provide and improve our services. This includes:

1.1 Personal Information

When you interact with Jacobi Music, you may voluntarily provide personal information, such as:

• Full name, email address, phone number, and postal address.
• Login credentials for account creation.
• Payment details for purchases or subscriptions.
• Any other information you provide when filling out forms, surveys, or contacting us.

1.2 Technical Information

We automatically collect certain information when you visit our website, including:

• IP address, browser type, operating system, and device information.
• Pages visited, time spent on the site, and referring URLs.
• Geolocation data, if enabled on your device.

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance your browsing experience.
• Track website performance and usage.
• Deliver personalized content and advertisements.

You can manage or disable cookies through your browser settings or via our [Privacy Preferences].

2. How We Use Your Information

The information we collect is used for the following purposes:

2.1 Service Delivery

• To provide, operate, and improve our website and services.
• To process transactions and send order confirmations.
• To respond to inquiries, comments, or customer support requests.

2.2 Communication

• To send newsletters, updates, and promotional materials (only with your consent).
• To notify you about changes to our services or policies.

2.3 Personalization

• To tailor content, recommendations, and advertisements to your preferences.
• To analyze user behavior and improve website functionality.

2.4 Legal Compliance

• To comply with legal obligations and regulatory requirements.
• To enforce our Terms of Use and protect our rights.

3. Sharing of Information

We do not sell or rent your personal data to third parties. However, we may share your information in the following circumstances:

3.1 Service Providers

We work with trusted third-party vendors to:

• Host and maintain our website.
• Process payments securely.
• Analyze website traffic and user behavior.

These service providers are contractually obligated to protect your data and use it only for the purposes specified by us.

3.2 Legal Obligations

We may disclose your information if required to do so by law or if we believe such action is necessary to:

• Comply with legal processes or government requests.
• Protect the rights, property, or safety of Jacobi Music, our users, or the public.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new entity. You will be notified of any such changes and given the option to opt-out.

4. Cookies and Tracking Technologies

Cookies are small data files stored on your device to help us improve your browsing experience. We use the following types of cookies:

4.1 Types of Cookies

• Essential Cookies: Required for basic website functionality, such as logging in and accessing secure areas.
• Performance Cookies: Help us understand how users interact with our website and improve its performance.
• Advertising Cookies: Used to deliver targeted ads based on your interests.

4.2 Managing Cookies

You can manage or disable cookies through your browser settings or via our [Privacy Preferences] (link). Note that disabling cookies may affect your ability to use certain features of our website.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your data is no longer needed, we securely delete or anonymize it.

5.1 Retention Periods

• Account information: Retained until you delete your account or request its removal.
• Transaction data: Retained for tax and audit purposes for up to 7 years.
• Marketing data: Retained until you opt-out of receiving communications.

6. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. These measures include:

• Encryption of sensitive information during transmission.
• Regular security audits and updates.
• Restricted access to personal data by authorized personnel only.

However, no online platform is entirely secure, and we cannot guarantee absolute protection. You are responsible for maintaining the confidentiality of your account credentials.

7. Your Rights

As a user, you have the following rights regarding your personal data:

7.1 Access and Correction

You have the right to access the personal data we hold about you and request corrections to inaccurate or incomplete information.

7.2 Deletion

You can request the deletion of your personal data, subject to legal and contractual obligations.

7.3 Data Portability

You can request a copy of your data in a portable format for use elsewhere.

7.4 Objection to Processing

You have the right to object to the processing of your data for specific purposes, such as marketing.

7.5 Withdrawal of Consent

If you have given consent for data collection or processing, you can withdraw it at any time.

To exercise your rights, please contact us using the details provided in Section 10.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Policy Updates

We reserve the right to update this Privacy Policy to reflect changes in our practices, legal requirements, or other operational reasons. Updates will be posted on this page, and the “Effective Date” will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we protect your data.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us at:

• Email: contact@jacobimusic.com
• Support Email: support@jacobimusic.com
• Phone: +45 24217832
• Address: Perikumvej 7, Aalborg, Denmark
• CVR Number: 31439914

11. Jurisdiction

This Privacy Policy is governed by the laws of Denmark. Any disputes arising from this policy or your use of our services will be subject to the exclusive jurisdiction of Danish courts.